Our Commitment to You

Our commitment to you

• We want you to be pleased with your experience of our service and we want to know if we have not met your expectations
• We have a formal procedure for dealing with complaints and learn from feedback to improve our service to all patients

Your commitment to us

• Please treat our staff with respect
• We will not tolerate any member of our team being harassed and will take action
• Harassment includes (but is not limited to) violence, abuse or offensive language